Ancillary Services

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Ancillary servicesare healthcare services provided by healthcare practitioners topatients having various types of illnesses and other healthconditions. In the previous work, the basic categories of ancillaryservices were discussed, focusing on the activities associated witheach category and the interactions between the various personnelrelated to the categories. The categories of ancillary servicesdiscussed include diagnostic, therapeutic and custodial services. Inthis paper, attention will be paid on one of these services,diagnostic services. This service will be discussed in details, firstaddressing the overview part. Afterwards, the work expectations ofbasic personnel and operations in this field will be highlightedconsidering the case of a new individual in the management of thearea.

Messageto my Subordinate Staff Members

As a new manager inthe field of diagnostic healthcare services, I understand that Imight have to do some changes on how various operations in thedepartment will be handled. I however urge every personnel to performtheir dispatched duties according to their qualifications so thatoperations will be run effectively and with little maintenance.

First, I would liketo bring everyone on board on what diagnostic healthcare entails andthe core sections therein. Diagnostic services are a field inancillary healthcare services mandated with the tasks of runningtests to patients and other specimens so as to determine the cause ofa disease, a health condition or any other disorder (Costigliola,2012). Diagnosis takes place in simple operations such as laboratorytests as well as in huge research initiatives on a specimen todetermine the cause and solution to a certain disease outbreak. Thisimplies that there are various fields in this category with varyingoperations as well as personnel. The main areas under diagnostichealthcare include radiology, pathology and laboratory services.

Asmost of us know very well, pathology and laboratory services are verycommon in small health centers and in big hospitals. This is thefield that deals with running laboratory tests to patients toidentify the possible causes to the patients’ symptoms (In Parwani,2016). Symptoms such as stomach upsets, diarrhea and production ofpulse in private parts could be as a result of disease-causing microorganisms such as bacteria, worms and viruses.

The role ofpathology therefore is to relate specific symptoms with a certaindisease causing micro-organism and running laboratory tests helps toback up or prove the relation. I therefore expect that any laboratorypersons operating under pathology and basic clinical laboratoryactivities have all the necessary knowledge and skills based onmicro-organisms and their health effects on the human body (Cucoranu,2015). The persons under this department must be able to performbasic laboratory activities such as issuance and collection of stoolkits to patients. The kits have to be then delivered to the pathologyoffice for dissemination and conduction of tests on the specimen. Thepractitioners in this office must ensure high test standards so thatprecise results are attained after the tests are conducted. Theknowledge of using electronic microscope must be in every pathologyoperator because this is a fast growing aspect of technology and theold microscopes are being replaced with more advanced ones.

Ialso expect the personnel in this department to observe high qualityhygiene standards (Benavides &amp Rambaran, 2013). This is becausepathogens are patients’ worst enemies and we the healthpractitioners are no exemption from this. If we fail to be hygienicwhile operating in this area, we might find ourselves the victims ofbacterial and viral infections, subject to the highly infectiousspecimens. Because of this, I expect all of you to always be in yourfull medical gear including hand sanitizers, protective gloves andlaboratory coats. These are essential effects that will help usconduct our lab exercises without compromising the test results oreven our health. I will ensure that these are provided in plenty sothat each member of this team is on the right track all together.

Theother field under diagnostic healthcare services is radiology. Thisas most of you know is the field of medicine that deals with the useof high energy radiation machines to conduct diagnostic activities inthe interior of human body (Canon, 2010). This includes taking x rayimages and closely examining them to find defects especially in theskeletal structure. This is usually conducted to find defects such ascleft lip and cleft palate, fractured bones, dislocations anddiseases such as Osteoporosis, Bone Cancers and Rickets. Wereit not for radiology, few accomplishments would have been achieved bythis far in diagnostic healthcare. It is therefore vital for each oneof us in this department to be very conversant with both past andcontemporary practices in radiology.

Mymain expectation for personnel operating in radiology is competencywhile handling the radiology equipment (Boyle &amp Kirkpatrick,2012). Such include the ultrasonorgraphy machine that takes images ofstructures of the body from within the body through the use ofultrasound. The other equipments are x ray machines that serve thesame purpose as ultrasonorgraphy but using x rays. I also expect myradiology technicians to have competent knowledge on how to positionpatients before running radiology tests. This is an important aspectof radiology since the positioning of patients inside the radiologyequipment determines what details are obtained after the operation.For the most trained radiologists, I expect more skills andcompetency in anatomy and biology. Add a little effort on this andyou will see yourself get promoted to senior radiology technologist.

Theseare the basic expectations that I would like to see in all of you.Other than these, I will communicate more about the specificexpectations from each one of you but at the individual level. On ageneral term, I expect that every member of the diagnostic healthcareservices observes high competency in communication skills. Withoutthis, no co-ordination of practices and operations will be effective.Remember that it is my wish and hopefully everyone’s that theactivities as well as operations are conducted smoothly, efficientlyand conveniently.


Thisresearch paper has offered an insight that diagnostic healthcarepertains to the conduction of clinical or laboratory as well asadvanced practices and operations for the purpose of determining thecauses to diseases and health conditions. The basic subcategories ofdiagnostic healthcare have been identified as radiology andlaboratory operations. Each of these has been narrowed on and moredetails offered. For example, radiology has been identified as thearea that deals with running scans and imaging tests in the humanbody especially the skeletal structure to find defects and diseases.Laboratory practices have been associated with the identification ofmicro-organisms such as bacteria, viruses and human worms that causediseases. Basic health and professional expectations of practitionersin each of the sub categories have been discussed, focusing attentionon each subcategory.

This research paperis therefore crucial to both basic and advanced medical personneloperating or wishing to specialize in diagnostic healthcare. Theknowledge and application of lessons learnt from this paper areessential as they will help as a guide to help managers as well asthe appropriate personnel such as radiologists and laboratorytechnicians conduct their operations in co-ordination for the purposeof attaining health accomplishments.


Benavides,&nbspS., &amp Rambaran,&nbspK. (2013). Pharmacytechnicians: Expanding role with uniform expectations, education andlimits in scope of practice. Journal of Research in PharmacyPractice, 2(4), 135. doi:10.4103/2279-042x.128141

Boyle,&nbspM.&nbspF., &amp Kirkpatrick,&nbspD.&nbspG. (2012).The healthcare executive`s guide to urgent care centers andfreestanding EDs.

Canon,&nbspC.&nbspL. (2010). Radiology. New York:McGraw-Hill Medical.

Costigliola,&nbspV. (2012). Healthcare overview: Newperspectives. Dordrecht: Springer.

Cucoranu,&nbspI.&nbspC. (2015). Laboratory Information SystemsManagement and Operations. Surgical Pathology Clinics, 8(2),153-157. doi:10.1016/j.path.2015.02.002

In Parwani,&nbspA.&nbspV. (2016). Pathology informatics.

Ancillary Services

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TherapeuticAncillary Service

TherapeuticAncillary Service


Therapeuticancillary services are among the extensive range ancillary servicesthat are provided by the healthcare set up. In particular, they areaimed at supporting the work of the physicians.

Thetherapeutic ancillary services include a broad range of services thatare meant to restore and maintain the normal health of the patient.They vary from rehabilitation, physical and occupational therapy,massage, chiropractic services, as well as the speech therapy. Theothers are weight management and nutrition therapy. For example, thismeans that the service received by the physical therapist to conductthe proper exercise routines after the repair of the leg bone is atherapeutic ancillary service. In particular, these are the servicesthat are offered after the visit to the doctors and the diagnosis andidentification of the specific condition. In this sense, they supportthe work of the physician by making an effort to help the patientresume his or her initial conditions. Depending on the intensity ofthe disease, the therapeutic services may take a shorter time or verylong time (Kanine, Tunno, Jackson, &amp O’Connor, 2015). They areaccompanied by evaluation activities to make certain that the normalhealthy condition of the patient is resumed.

Conviserand Pound (2012) indicate that usually, the ancillary therapeuticservices are offered in the freestanding medical facilities or by theclinics that are based within the hospitals. One of the therapeuticancillary services in a hospital is the pharmacy. Without these kindsof services, it cannot be possible for the doctors, dentists ornurses to perform their functions in an efficient manner. As such,the addition of the therapeutic ancillary services to medicalpractice not only helps in the improvement of the patient outcome ifdone in the right way but also enhances the bottom line in a dramaticway.

Statementof Expectations and Commitments at the Workplace

Purposeof the Statement

Inthis declaration, the expectations and promises or the statementsthat reiterate and reinforce the dedication of the organizationalcompliance with the laws and policies, which govern the firm will beoutlined. It will also include the principles and the values thatembody the common ground of the organization. Specifically, itreveals my work expectations and the way that they identify how thecommon ground of the corporation is related to the workplace and itsactivities.


Thestatements that are found in this document apply to all the officialsin the company. Besides, it will also be used by the members ofstaff, the volunteers, the members of the board as well as the otheremployees of the firm or the institution. Also, it will also includeany other member who is affiliated with the organization in adifferent capacity to ensure that the organizational goals andobjectives are achieved. They include any person from outside who hasany form of interaction with the officials, faculty, staff andvolunteers at the firm (Reamer, 2013).

Expectationsand Requirements

Allthe officials, panel members, staff and other employees workingwithin the enterprise will be expected to fulfill their obligationsunder the directions and regulations of the organizational board.These should adhere to the laws, the contracts and the handbooks thathave been provided for them to dictate the performance consistentwith the expectations of enactment and conduct as revealed byRothaermel (2015).

Additionally,all the faculty members, the administrators, personnel and othersubordinates at the firm who also include the affiliates and thevolunteers will be expected to preserve, maintain and promote most ofthe values that will serve the community in a better way as anentity. In this case, it is vital that the individual members beaware of them and actively aspires to abide by the common groundsthat have been set by the organization. Subsequently, as a result ofthe statement and other related means, the firm will be in a positionto communicate to all its officials, volunteers, faculty members andaffiliates the desirable expectations. Such anticipations andpredictions will be able to help them work in a cooperative mannerwith the rest and treat them irrespective of their status or positionwith a lot of civility and courtesy.

Themajority of interactions with other members of staff from relatedcompanies will be essential in support of the organizational missionin an efficient manner. In this case, all of those involved will beexpected to cooperate in a big way in order to realize the overallgoals. They are also required to conduct the needed activities in anethical way. In this respect, it is very critical that thoseindividuals in the stated positions of authority and leadershipreflect the highest standards of behavior to the ones that theysupervise, advise, teach and train.


Therewill be several strategies placed to ensure that the achievement ofmost of the requirements is facilitated in a proper way as described.In this case, it will be vital for the organization to recognize thecurrent responsibility and to maintain conditions within the workingenvironment that are free of any activities that may be considered tobe unlawful or those that are categorized under prohibited law andpolicies in the firm. In essence, the institution will dedicateadequate management and employee training resources. These actionswill be followed by careful and comprehensive monitoring to ensurecompliance (Cournoyer, 2016). Furthermore, the organization will alsofacilitate the efficient and prompt resolution of the violation ofthe legal requirement and to make the existent complaints andgrievances public and applicable to the breaches of the law and thepolicy.

Moreover,in the effort to facilitate the achievements of the expectationslisted above, it will be necessary for the organization to create andhold onto the appropriate legal and fair channels. Such a measurewill make some of the people who believe that they act as targets,witnesses to or at odds with some of the conducts of the commongrounds of the organization able to access guidance and assistance ina prompt and efficient manner (Ulrich, 2013).

Someof these mechanisms include although they may not be limited to thepresence of a private counseling line, which comprises of a secretiveline as a mediation option. There will also be the availability ofretaliation channels for the use of any of these channels that areprohibited in a particular manner and may subsequently result in theneed for disciplinary actions. They may also be related to theprovision of other appropriate measures despite the merits of theinitial charge. Finally, the intentional use of the created channelsto bring about a false charge will be prohibited and result in severedisciplinary or appropriate impartial action.


Conviser,R., &amp Pounds, M. B. (2012). The role of ancillary services inclient-centred systems of care. AIDScare,14(S1), 119-131.

Cournoyer,B. R. (2016). Thesocial work skills workbook.New York: Cengage Learning.

Kanine,R. M., Tunno, A. M., Jackson, Y., &amp O’Connor, B. M. (2015).Therapeutic day treatment for young maltreated children: a systematicliterature review. Journalof Child &amp Adolescent Trauma,8(3), 187-199.

Reamer,F. G. (2013). Social work values and ethics. Columbia: ColumbiaUniversity Press.

Rothaermel,F. T. (2015). Strategicmanagement.New York: McGraw-Hill.

Ulrich,D. (2013). Humanresource champions: The next agenda for adding value and deliveringresults.Harvard Business Press.

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