Leadership and Strategy

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Leadershipand Strategy



Inany organization, it is very crucial to have a known organizationalculture and an efficient working structure. In one way or the other,the organizational structure is a dependent factor to all businessinstitutions because it affects the organization`s performance of itsobjectives as well as its productivity. The organization structurewill be discussed regarding leadership and managerial skills neededby managers of different organizations

Bothstructure and culture of organizations direct impacts the performanceof business objectives impact the performance of business strategiesthrough establishment good and efficient working conditions among theemployees. The ability to solve problems effectively is achievedthrough making informed decision making (Goetsch,&amp Davis, 2014).


Thistheory has been known to be a theory that helps in improvement of theemployee’s performance though good social interactions with otheremployees as well as their employers. According to this theory,leaders incorporate their subordinate’s problem resolving that hasbeen known to boost performance experience. Relationship theory helpsin creating motivation for the employees and the employers as well inthe development of higher expectations. Also, functional theoriesprovide that different leadership styles used by the leaders havebeen acquired through exposure to other similar situations andsimilar tasks in their life. This theory is helpful because theleader can use similar experiences to manage their work and employeesduring different uncertainties where decisions need to be taken.

McDonaldsis a global company that has been well known to supply cutlery andhospitality services to its customers globally. The company valuesfive main factors inclusive of its customers, products/services,promotions, placement, and price. Presently, the company hasinitiated a restructuring plan that consists of four sectors thatwill increase its services and achieve growth in the industry.Klettner,Clarke, &amp Boersma, 2014explains that every segment is managed by a middle manager whoresponds to the Company’s CEO directly. This type of management canalso be referred to as hierarchical leadership method. There existsalso a divisional organizational structure that supports autonomy. Assuch, each segment has been offered freedom to create their uniqueideas and opinions depending on their organizational culture. Thishas been reflected in McDonald’s premises in Hawaii that haveincluded additional flavors and meals in their services.

Thisorganizational structure is known as functional structure wherebydifferent segments are created within the organization consisting ofall the departments that an organization will need to run itsoperations effectively. In McDonald, all the employees align underthe CEO and then subsequent department manager’s functions roll upaccordingly. According to Jones &amp George, (2016) this type ofleadership has helped the organization to increase positive responsesamong the communities served, such as the clients. Additionally, ithelps to build diversity because of the way it is organized. Forexample, the different department will use deferent management stylesand leadership styles to effectively manage their operations toachieve the same goals (Klettner,Clarke, &amp Boersma, 2014).

Moreover,it helps to Increase competition among different localities. Thistype of organization allows each business segment to go an extra mileregarding product promotion and production. It makes the products andthe services be unique increasing their demand and consequently stirup a stiff competition with their competitors. However somedepartment mat lag behind if the management theories and strategiesadopted are not effective as it has been reported in the variousbusiness of the McDonalds Company (Jones &amp George, 2016).

AtCitibank, the institution uses matrix organizational structure. Incontrast with the McDonald`s service company, Citibank offersemployees a chance to participate in decision making. It involvesincorporating the employees in teamwork that will see that all thestakeholders take part in the development projects in theorganization. It helps in creating confidence in the weaker employeesand creation of a forum where staff members brainstorm on the newopinions that could be implemented to help in improvement of thebusiness. Participatory leadership has been helpful in achieving gooddecisions that are wisely selected through interactive analysis(Goetsch,&amp Davis, 2014)).

Theorganization is thus very much flexible because of the participatorymanagement among different stakeholders. Also, it has achieved a lotof credits due to the creativity involved in their product teamstructure to cope with the modern organizations. Another impact ofthis theory is its potential to develop experienced Functional Teamswith good leaders to run the organization effectively. This hasenabled the Citibank business to attaint good reputation from theirprevious comments whereby people felt that they had bad promotionservices to the public.

TheLeadership Style that I identify with is the Service Leader. Aservice leader is one who chooses to uphold the interest of otherparties for the best of all. As a custodian, a service leaderdismisses his/her personal gains for an organization, his family ornation. I prefer this leadership style due to my exposure in themilitary where I am a great leader as a Sergeant. In the military,leaders vow to risk their lives while protecting their country,safeguarding the lives of their people. This type of leadership helpspeople to uphold good leadership values such as honesty, commitmentand transparency among others (Rothaermel,2015).

Serviceleadership or custodian Leadership helps leaders and organizationalmanagers to set up personal values in their leadership to promotelasting values set by the organization. Additionally, it is anattitude that sets the leader`s mind on the success of theirorganizations being served without any form of selfishness such asmaterialistic gains from manipulation of peoples or organizationalresources (Jones &amp George, 2016).

Theadvantages of service leadership are more central to theorganization, unlike dictatorial leadership styles whereby leadersfocus on their development and success rather than the ultimate goalof the organization. Unlike other leadership styles whereby peopleare interested in the privileges and powers offered to them, thiskind of management helps in minimization of social injustices such ascorruption, mismanagement of funds, deceit and other greedy traits(Lechner,&amp Gudmundsson, 2014).

Whenemployees work closely with each other, they develop differentculture even without their knowledge. This means that the type ofbusiness culture found in an organization is dependent on the type ofinteraction and communications existing among the different workers.Organizations structure, on the other hand, describes the flow ofresponsibilities and powers in any organization and respects to thepeople’s cultures in the business operations. This explains why thetype of an organization culture forms the framework through which anyculture can be operated (Klettner,Clarke, &amp Boersma, 2014).This working environment increases employee’s motivation that theycan make good leaders in future.


Goetsch,D. L., &amp Davis, S. B. (2014).&nbspQualitymanagement for organizational excellence.pearson.

Jones,G., &amp George, J. (2016).&nbspContemporary Management&nbsp(9thed.). New York, NY: McGraw-Hill.

Klettner,A., Clarke, T., &amp Boersma, M. (2014). The governance of corporatesustainability: Empirical insights into the development, leadershipand implementation of responsible business strategy.&nbspJournalof Business Ethics,&nbsp122(1),145-165.

Lechner,C., &amp Gudmundsson, S. V. (2014). Entrepreneurial orientation,firm strategy and small firm performance.&nbspInternationalSmall Business Journal,&nbsp32(1),36-60.

Rothaermel,F. T. (2015).&nbspStrategicmanagement.McGraw-Hill.

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