THE ROLE OF CONFLICT IN THE CRIMINAL ORGANIZATIONS 1
The Role of Conflictin the Criminal Justice Organizations
Conflict in the criminal justice organizations has beneficial as wellas harmful effects. First, conflict promotes change in criminaljustice organizations as it prompts the various agencies to beresponsive to the needs of the changing environment(Stojkovic, et al., 2015). For example, a policedepartment`s approach to the social disorder may be viewed asobsolete by members of the community. In this case, a conflict willemerge between the police department and the community. On the otherhand, there will be conflict between officers and departmentaladministrators. In such a situation, addressing the concerns of thecommunity will leave the officers feeling frustrated. As such, thedepartment has to develop an approach that will leave both thecommunity and its officers satisfied and this will bring about changein the way the police agency operates.
Depending on the issues involved, certain types of conflicts may bebeneficial. For example, constructive conflict encourages partiestoward greater cooperation, work effort, and creativity.Besides, conflicts also create competitions among thedifferent departments within criminal justice organizations whichimprove the quality of services delivered to the community(Rahim, 2011).
Additionally, conflict in the criminal justice organizations helpsimprove the effectiveness of these agencies. For example, moderatelevel of task conflict provides the voiceless members of the groupwith a chance to be heard. In case this does not happen, it becomesextremely hard to achieve optimal group cohesion(Stojkovic, et al., 2015). On the other hand, conflictshave harmful effects on the criminal justice organizations. Thisoccurs when the police managers fail to prevent the disputes fromescalating to dangerous levels.
In conclusion, the ultimate role of conflict in criminal justiceorganizations is to improve the effectiveness of operations and thequality of services delivered to the community. It does this byprompting the criminal justice managers to explore strategies thatwill satisfy the needs of all parties involved in the conflict.
Rahim, M. A.(2011). Managingconflict in organizations.Transaction Publishers.
Stojkovic,S., Kalinich, D., & Klofas, J. (2015). Criminaljustice organizations: Administration and Management (6thed).Cengage Learning